Case studies

Work that makes a difference.

There's no one-size-fits-all solution for digital transformation. Every project requires listening, iterating, and custom-tailoring. Here are some of the challenges we've helped solve.

Selected work

Delivered software, not slide decks.

A representative sample of recent engagements. Each project shipped to production, on schedule, against real performance targets agreed with the customer.

Department of Veterans Affairs

VA.gov modernization

We helped transform VA.gov from a fragmented collection of websites into a unified, user-centered platform that serves millions of Veterans daily. Through continuous research, iterative design, and agile delivery, we've made it easier for Veterans to access the benefits they've earned.

Digital transformationUX researchAgile deliveryAccessibility

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50M+

Veterans served annually

40%

Reduction in call center volume

90%+

User satisfaction scores

VA · Digital Service at VA

One consistent voice for veterans online, instead of a maze of separate sites.

By creating a standard content model and design system, we're helping VA.gov become a simpler, more intuitive experience, so it's easier for veterans to access the services and support they deserve.

Agile Six · VA.gov Modernization case study

VA Innovation

Diffusion marketplace

We built a platform that enables VA facilities nationwide to discover, adopt, and implement proven healthcare innovations. By making it easy to share what works, we're helping spread life-saving practices across the entire VA system.

Product developmentKnowledge managementHealthcare IT

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200+

Innovations catalogued

152

VA facilities connected

1000s

Of lives improved

VHA · Center for Innovation

From one center's breakthrough to a national best practice, without losing what made it work.

One center might develop an exciting innovation that could benefit millions of veterans, but with their decentralized organization, there's no built-in way to share those innovations. Great ideas get stuck.

Agile Six · Diffusion Marketplace case study

Centers for Medicare & Medicaid Services

CCSQ agile coaching

We embedded agile coaches across CMS to help teams adopt modern delivery practices. By meeting teams where they are and building capabilities over time, we've helped transform how the agency approaches software development.

Agile coachingDigital transformationChange management

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50+

Teams coached

Faster delivery cycles

85%

Team satisfaction

CMS · CCSQ

Vendors collaborating as a team of teams, not stitched-together contract deliverables.

We've used a human-centered approach to encourage vendors to think beyond specific contract deliverables and focus on collaboration, transparency, better outcomes, and the overarching needs of the program.

Agile Six · CCSQ case study

Department of Veterans Affairs

Forms engine pilot

We designed and built a reusable forms engine that dramatically reduces the time and effort required to digitize VA forms. This foundational work enables rapid deployment of new digital services while maintaining consistency and accessibility.

Product developmentDesign systemsDevOps

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80%

Faster form development

100%

Accessibility compliant

10+

Forms deployed

VA · Forms Engine

Turning paper forms into digital experiences that actually work for veterans.

A reusable forms engine means every new form benefits from the same accessibility and consistency standards, without rebuilding from scratch each time.

Agile Six · VA Forms Engine pilot

Industry Partnership

Digital Services Coalition

We're proud founding members of the Digital Services Coalition, a community of like-minded companies working together to improve government digital services. Through collaboration over competition, we're helping build a stronger civic tech ecosystem.

CommunityThought leadershipEcosystem building

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40+

Member companies

$1B+

Combined contracts

100+

Shared resources

Industry · Digital Services Coalition